Guarantee Certificate
Please fill in the questionnaire to validate your guarantee
Name   (Required)
First name  
E-Mail   (Required)
Address   (Required)
 
ZIP Code   (Required)
Town   (Required)
State  
Country  
Telephone   (Required)
Fax  
Height   cm
Weight     Kg
Pathology :     
Chair’s Number :  
Power stand-up unit number :  
Model :    LSA   LSC   LSH   LSE   LSC KID   LS   LSM  
Dealer name :  
Dealer adress :  
   Purchase date :    JJ/     MM/     AAAA (25/12/2001)
Is it your first stand-up chair ?    Yes   No  
If not what was your old model ?  
Change motive :     
Magazine :   Yes  
Recommendation of :     
Rehabilitation Center display.    Yes  
Exhibition display :     
Internet :   Yes  
2) Are our brochures :    very complete   acceptable   inadequate  
3) Do our brochures give enough technical informations ?    Yes   No  
4) Has your dealer given all details you need ?    Yes   No  
5) Did you have a personal evaluation with ?     
6) Delivery time was about     days
7) Was delivery time :     
8) Was delivery on day we advised ?    Yes   No  
9) Was the chair adjusted for you by :     
10) How do you rate your dealer service ?     
11) Do you use your chair as :     
12) How is your chair manoeuverability ?     
13) How is the chair appearance ?     
14) How do you rate the chairs suspension ?     
15) When standing up, is your position ?     
16) When sitting down, is your position ?     
17) How de you score ease of access to the various functions of the wheelchair ?     
18) How do you score ease of access to the various functions of the wheelchair ?     
19) How do you score the standing position for comfort ?     
20) How do you score the recumbent position for comfort ?     
21) How do you score the relax position for comfort ?     
22) How do you score the user-friendly couchette position for comfort ?     
23) Is your chair in accordance with your wishes ?    Yes   No  
24) Have you ever used the After-Sales Service ?    Yes   No  
If yes, was that?     
Please write other comments here. For exemple :
What is the chair best feature ; What disappointed you in this chair ;
Which parts or functions could be improved, and how ?